Kettering Senior Transportation Services Program

Individuals must be Kettering residents and age 60 years and older

Mobile Riders: All riders must be able to board the vehicle unassisted, with minimal assistance or provide an aide to accompany them.

Wheelchairs: Wheelchair accessible vehicles are available for common wheelchairs. Drivers will assist riders on and off the wheelchair lift and tie down the wheelchairs.

Motorized Scooters: If using a motorized scooter, please call the center for availability of a vehicle to accommodate the scooter. Please tell the dispatcher the length and width of your scooter.

Residents residing in Assisted Living with their own transportation program or Long Term Care Facilities are not eligible for this service

First time riders must complete a registration card and pay a $12 yearly membership fee. This can be done over the phone, by mail or in person and must take place at least one week before a ride is needed. Registration includes basic information, emergency contact name, and demographic questions.

Senior Transportation application

Our transportation hours are Monday through Friday, 8:30 a.m. to 2:00 p.m. (last pick up from home). Must be ready for home return pick up by 4 p.m.

We provide door-to-door service to shopping and personal appointments to all locations within Kettering city limits and extended trips within the following boundaries:

North: 1^st Street in Dayton East to Findlay Ave. then to Burkhardt East to I-675

East:    I-675 to Wilmington Pike and South to E. Centerville-Station Road

South: SR 725 (Miamisburg Centerville Rd/Franklin St) then East on E. Centerville-Station Road to Wilmington Pike

West:  SR 741 (Springboro Pike) to I-75, then I-75 to 1^st Street in Dayton

Also: VA Medical Center and Sycamore Medical Center are allowable destinations.  These appointments must be in the morning to allow adequate time for roundtrip driving.

Sylvania Drive, Greene County: Appointments for the medical offices on Sylvania Dr. are accepted.

Call 937-296-2483 Monday through Friday between 8 a.m. and 10:30 a.m.

• Appointments must be made by 10:30 a.m. at least two business days in advance. Monday appointments must be made by 10:30 a.m. the previous Thursday.
• Appointments can be made up to four weeks in advance and, due to limited number of appointments available, a minimum of one week advance scheduling is recommended.
• No guarantee is made for appointment availability regardless of advance notification of need.
• REMINDER: Riders must be registered for the transportation program and have purchased a Rider’s Card BEFORE making an appointment.

Before you call for a ride, please have the following information ready:

• Your name
• Date ride is needed
• Time you need to be at your destination
• Special accommodations (wheelchair, mobility issues, if an aide will be with you, etc.)
• First and last name of your doctor OR name of the business
• Complete address of the location (street name & number) – including special instructions (i.e.: which entrance, etc.)
• Phone number of the doctor or business

Be ready at least 30 minutes before your scheduled pick up time. The driver may arrive 30 minutes BEFORE to 15 minutes AFTER your scheduled time, based upon other appointments schedule and your destination.

Please do not leave your home if you cannot see the outside arrival area and do not have a cell phone. The driver will wait five minutes for you to exit your home. One attempt will be made to reach riders by phone if not ready for transport within the five minutes. The driver will assist you into and out of the vehicle, if needed.

The driver will drop you off at the entrance closest to your appointment and continue on with his/her schedule.

Before your vehicle leaves, make sure you have the vehicle cell number card to call when you are ready for pick up.

Driveways must be clear of snow/ice, trash cans or debris for the vans and cars to enter.

First time users must be registered at least one week prior to their first ride and a Rider’s Card must be purchased before making an appointment.

Cards can be purchased in the amounts of $12, $24 and $48. When you schedule your trip and will need a new card tell the dispatcher and the driver will bring the card with him/her to your next ride.

To make a credit card payment, you must call 937-307-8374 between 8 a.m. and 10 a.m. and be comfortable giving your credit card information over the phone.

The number of rides per card will vary according to the amount purchased and distance traveled. $4/round trip for shopping and trips to PRCA sponsored events and facilities; $6/round trip for personal trips within Kettering city limits; $10/round trip for personal trips outside of Kettering city limits and within prescribed area as outlined in Policies and Procedures information.

Riders must present a Rider’s Card to the driver at the beginning of each trip.  The Driver will deduct the amount of the ride from the card.

Unused cards do not expire. Lost cards will not be replaced. A new card must be purchased in order to schedule rides. Cards are non-refundable.

We are looking for volunteer drivers to transport seniors to personal appointments. A valid Ohio driver’s license and background check are required. Additional training will be provided by the City of Kettering. The City of Kettering will provide the vehicle.

Volunteering requires one morning or afternoon a week.
Shifts are four hours long, scheduled between 8 am and 12 pm.
Volunteer drivers will also be responsible for completing mileage forms.
Volunteers report to the Charles I. Lathrem Senior Center.
For more information, contact the Volunteer Office at 296-2433.